Salesforce Interview Questions – Part 8

What is Salesforce Queue?

A Queue in Salesforce is a place to store records that need to be processed, allowing multiple users to share the workload by claiming records from the queue.

What is Salesforce Email-to-Case?

Email-to-Case automatically creates a case from an inbound email, capturing email content and attachments, and associating them with the case record.

What is Salesforce Global Action?

Global Actions are actions that can be placed anywhere in Salesforce, such as the Home page, Chatter feed, and more, allowing users to create records or log calls from any location.

What is Salesforce Lightning App Builder?

Lightning App Builder is a point-and-click tool for creating custom pages for the Salesforce Lightning Experience and mobile app, using components and templates.

What is the use of the @AuraEnabled annotation in Apex?

The @AuraEnabled annotation exposes an Apex method, property, or class to Lightning components, enabling interaction between server-side Apex code and client-side Lightning components.

What is Salesforce Shield Event Monitoring?

Event Monitoring provides detailed performance, security, and usage data on all user activity, enabling better visibility and insights into Salesforce org activities.

What is a Salesforce Deployment?

Deployment is the process of moving changes from one Salesforce environment to another, such as from a sandbox to production, using tools like Change Sets, Ant Migration Tool, or Salesforce DX.

What is Salesforce REST API?

The REST API provides a simple, HTTP-based interface for interacting with Salesforce data and metadata, allowing integration with external systems using RESTful principles.

What is Salesforce SOAP API?

The SOAP API allows programmatic access to Salesforce data and metadata through a web services-based interface, using the Simple Object Access Protocol (SOAP).

What is Salesforce Governor Limit?

Governor Limits are Salesforce’s limits on the usage of resources to ensure efficient processing and prevent any single process from consuming too many resources.

What is Salesforce Lightning Data Service (LDS)?

Lightning Data Service simplifies access to Salesforce data in Lightning components by handling data retrieval, caching, and sharing, reducing the need for custom Apex code.

What is a Salesforce Validation Rule?

A Validation Rule ensures data integrity by applying logic that prevents users from saving invalid data, using a formula or expression to evaluate the data entered.

What is Salesforce Custom Metadata?

Custom Metadata Types allow you to define your own metadata, which can be used to configure and manage application behavior and logic across multiple environments.

What is Salesforce Call Center?

Salesforce Call Center integrates telephony systems with Salesforce, enabling users to make and receive calls, log call details, and manage call-related activities directly within Salesforce.

What is a Salesforce Trigger?

A Trigger is an Apex script that executes before or after specific data manipulation events, such as insert, update, or delete operations on Salesforce records.

What is Salesforce Visualforce?

Visualforce is a framework for building custom user interfaces in Salesforce, using a tag-based markup language and Apex for dynamic behavior.

What is Salesforce Custom Setting?

Custom Settings are similar to custom objects and allow you to create custom data sets that can be used across your organization, with two types: List and Hierarchy.

What is Salesforce Inbound Email Service?

Inbound Email Services allow you to process incoming emails using Apex, enabling custom processing of email content and attachments.

What is Salesforce Translation Workbench?

Translation Workbench enables the translation of Salesforce user interface text, custom fields, and custom labels into multiple languages for a global user base.

What is Salesforce Connected Campaigns?

Connected Campaigns link Salesforce campaigns with marketing campaigns managed in Salesforce Pardot, providing unified reporting and tracking.

What is Salesforce Files Connect?

Files Connect allows users to access, share, and manage files stored in external systems, like Google Drive or SharePoint, directly within Salesforce.

What is a Salesforce Permission Set License?

A Permission Set License grants additional permissions to users, enabling access to specific Salesforce features or applications beyond their assigned user licenses.

What is Salesforce Einstein Activity Capture?

Einstein Activity Capture automatically syncs emails and events between Salesforce and users’ email systems, providing better visibility into customer interactions.

What is Salesforce Apex Scheduler?

Apex Scheduler allows you to schedule Apex classes to run at specific times, automating tasks like batch processing and maintenance activities.

What is Salesforce Opportunity Team?

An Opportunity Team is a group of users working together on an opportunity, each with specific roles and access levels to collaborate on closing sales.

What is the use of @JsonIgnore annotation in Apex?

The @JsonIgnore annotation prevents a field or method from being serialized into JSON, allowing you to control what data gets included in JSON representations of objects.

Salesforce Interview Questions and Answers

Leave a Comment