Salesforce Interview Questions – Part 2

What are Custom Settings in Salesforce?

  • Custom Settings are like custom objects but used for storing application configurations and data that don’t change often.

What is a Salesforce Flow?

  • A Salesforce Flow is a tool for automating business processes with a visual interface, letting you create tasks, send emails, and more without writing code.

What is the use of Permission Sets in Salesforce?

  • Permission Sets give extra permissions to users beyond what their profile allows, without changing their profile.

What is a Lightning Record Page?

  • A Lightning Record Page is a customizable page layout for viewing and editing records in the Salesforce Lightning Experience.

What are Compact Layouts in Salesforce?

  • Compact Layouts control which fields appear in the header of a record when viewed in the Salesforce mobile app or Lightning Experience.

What is a Custom Report Type in Salesforce?

  • A Custom Report Type defines the set of related objects and fields that can be used to create custom reports.

What is the purpose of the Data Import Wizard?

  • The Data Import Wizard is a tool for easily importing data into Salesforce from external sources, like CSV files.

What is Salesforce Shield?

  • Salesforce Shield is a set of security tools that include event monitoring, field audit trails, and encryption to protect data.

What is a Visualforce Component?

  • A Visualforce Component is a reusable piece of code that you can include in Visualforce pages to add functionality.

What is the Salesforce Einstein?

  • Salesforce Einstein is an AI feature that adds predictive analytics and machine learning capabilities to Salesforce, helping with things like sales forecasting and customer insights.

What is a Salesforce Lightning App?

  • A Lightning App is a collection of tabs and pages that provide specific functionality for users in the Salesforce Lightning Experience.

What is the difference between Workflow Rules and Process Builder?

  • Workflow Rules are simpler and only support a few actions, while Process Builder is more powerful and allows for more complex automation.

What is a Roll-Up Summary Field in Salesforce?

  • A Roll-Up Summary Field calculates values from related records, like the sum or average of related opportunities on an account.

What is the use of the Recycle Bin in Salesforce?

  • The Recycle Bin holds deleted records for a certain period, allowing you to restore them if needed.

What is a Lookup Filter in Salesforce?

  • A Lookup Filter restricts the records available in a lookup field based on criteria, making it easier to find relevant records.

What is the Salesforce Kanban View?

  • The Kanban View is a visual representation of records in a list view, organized by stages or other criteria, often used for tracking opportunities.

What is a Lightning Data Service?

  • Lightning Data Service is a way to load, create, edit, and delete records in Lightning components without using Apex.

What is the purpose of the Salesforce Security Review?

  • The Salesforce Security Review ensures that apps built on the Salesforce platform meet security standards and protect customer data.

What is an Outbound Message in Salesforce?

  • An Outbound Message sends information to an external system when certain criteria are met, often used for integrating with other systems.

What is a Cross-Object Formula Field?

  • A Cross-Object Formula Field allows you to create a formula that references fields from related objects, showing data from one object on another.

What is a Sharing Rule in Salesforce?

  • Sharing Rules define how records are shared with users or groups, extending access beyond the role hierarchy.

What is a Custom Button in Salesforce?

  • A Custom Button is a button you add to a record page to perform specific actions, like creating a new related record or opening a URL.

What is the purpose of the Salesforce Trailhead?

  • Salesforce Trailhead is an online learning platform with interactive tutorials and modules to help users learn Salesforce skills.

What is an Assignment Rule in Salesforce?

  • Assignment Rules automatically assign records to users or queues based on criteria, often used for leads and cases.

What is the use of Email Templates in Salesforce?

  • Email Templates are pre-defined email formats that can be used to send standardized messages to customers, saving time and ensuring consistency.

What is a Salesforce API?

  • A Salesforce API allows external systems to interact with Salesforce, performing operations like reading or writing data.

What is the use of the Schema Builder in Salesforce?

  • The Schema Builder is a visual tool for viewing and modifying the structure of your Salesforce objects and their relationships.

What is a Profile in Salesforce?

  • A Profile defines what users can do in Salesforce, including permissions for objects, fields, and specific actions.

What is an Audit Trail in Salesforce?

  • The Audit Trail tracks changes made to your Salesforce setup, like changes to objects, fields, and settings, helping you understand what changes were made and by whom.

What is a Salesforce Console App?

  • A Console App provides a unified workspace for users, with multiple components and tabs in a single screen, often used for customer support and sales.

What is a Lightning Page Layout?

  • A Lightning Page Layout controls the arrangement of fields, sections, and related lists on record pages in the Salesforce Lightning Experience.

What is the Salesforce Mobile App?

  • The Salesforce Mobile App lets users access and interact with Salesforce data from their mobile devices, providing a way to stay connected on the go.

What is a Data Loader in Salesforce?

  • The Data Loader is a tool for bulk importing, updating, deleting, or exporting Salesforce records from CSV files.

What is a Salesforce Chatter?

  • Salesforce Chatter is a collaboration tool that allows users to post updates, share files, and communicate within Salesforce.

What is a Field Update in Salesforce?

  • A Field Update is an action that changes the value of a field automatically when certain conditions are met, often used in workflow rules and processes.

What is an AppExchange Package?

  • An AppExchange Package is a bundle of components, like custom objects and Apex code, that can be installed in Salesforce to extend its functionality.

What is a Record-Level Security in Salesforce?

  • Record-Level Security controls which users can view or edit specific records, based on sharing rules, role hierarchy, and manual sharing.

What is a Salesforce Community?

  • A Salesforce Community is an online space where users can interact, share information, and collaborate, often used for customer and partner portals.

What is a Salesforce Lightning Design System (SLDS)?

  • The Salesforce Lightning Design System provides a set of design guidelines and resources to help developers create apps with a consistent look and feel in the Salesforce Lightning Experience.

What is a Validation Rule in Salesforce?

  • A Validation Rule checks that the data entered into a record meets certain criteria before you can save it, ensuring data quality and consistency.

What is the use of the Salesforce Inspector?

  • Salesforce Inspector is a browser extension that helps developers and admins view and manipulate data and metadata directly from the Salesforce user interface.

What is a Permission Set Group in Salesforce?

  • A Permission Set Group combines multiple permission sets into a single group, making it easier to manage user permissions.

What is the Salesforce Lightning Experience?

  • The Salesforce Lightning Experience is a modern user interface for Salesforce, offering a more efficient and visually appealing way to interact with Salesforce data.

What is a Workflow Action in Salesforce?

  • A Workflow Action is an automated task triggered by a Workflow Rule, like sending an email, updating a field, or creating a task.

What is the use of Salesforce Approval Processes?

  • Approval Processes automate the process of approving records, defining steps for submitting, reviewing, and approving records in Salesforce.

What is a Joined Report in Salesforce?

  • A Joined Report lets you create multiple report blocks in a single report, each with its own data set and filters, allowing you to compare and analyze related data.

What is the Salesforce App?

  • The Salesforce App is a mobile application that provides access to Salesforce data and features, allowing users to work on the go.

What is the use of the Data Export Service in Salesforce?

  • The Data Export Service lets you export Salesforce data to CSV files, providing a way to back up or analyze your data outside of Salesforce.

What is a Salesforce Environment?

  • A Salesforce Environment is a separate instance of Salesforce used for development, testing, or production. Types include sandboxes, production, and scratch orgs.

What is a Custom Link in Salesforce?

  • A Custom Link is a hyperlink you add to a record page that can link to a URL, Visualforce page, or another Salesforce record, providing quick access to related information.

Salesforce Interview Questions and Answers

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