Salesforce Interview Questions – Part 1

What is Salesforce?

  • Salesforce is a cloud-based tool that helps businesses manage their customer information, sales, and marketing activities all in one place.

What are the different types of Salesforce editions?

  • Salesforce has different versions: Essentials, Professional, Enterprise, Unlimited, and Developer. Each version offers different features for different business needs.

Explain the difference between Salesforce.com and Force.com.

  • Salesforce.com is the main product for customer relationship management (CRM). Force.com is a platform where you can build custom apps that work with Salesforce.

What is an Object in Salesforce?

  • An Object in Salesforce is like a table in a database. It stores specific types of information, like Accounts or Contacts.

What is a Record Type in Salesforce?

  • Record Types let you customize different kinds of records for different users, with unique layouts and picklist values.

How does Apex differ from other programming languages?

  • Apex is a programming language made for Salesforce. It has built-in functions for handling data and works in a shared environment, so it has strict limits to make sure it runs efficiently.

What is a Trigger in Salesforce?

  • A Trigger is a piece of Apex code that runs automatically when you save or change a record, like creating or updating it.

What are Governor Limits in Salesforce?

  • Governor Limits are rules in Salesforce that prevent any one user from using too many resources at once, to keep the system running smoothly for everyone.

What is a Workflow Rule in Salesforce?

  • A Workflow Rule is an automatic action that happens when certain conditions are met, like sending an email when a new lead is created.

What are Validation Rules in Salesforce?

  • Validation Rules check that the data entered into a record meets certain criteria before you can save it.

What is a Salesforce Sandbox, and what are its types?

  • A Sandbox is a copy of your Salesforce environment used for testing and development. Types include Developer Sandbox, Developer Pro Sandbox, Partial Copy Sandbox, and Full Sandbox.

What is a Lookup Relationship in Salesforce?

  • A Lookup Relationship links two objects together, like a Contact and an Account, but each can exist independently.

What is a Master-Detail Relationship in Salesforce?

  • A Master-Detail Relationship tightly links two objects, so the child object depends on the parent. If you delete the parent, the child is also deleted.

Explain the difference between SOQL and SOSL.

  • SOQL is used to get records from a single object or related objects. SOSL is used to search for records across multiple objects based on text.

What is a Custom Object in Salesforce?

  • A Custom Object is an object you create to store data specific to your business needs, beyond the standard Salesforce objects.

What are Profiles and Permission Sets?

  • Profiles define what users can do in Salesforce, like access to objects and fields. Permission Sets give extra permissions to users without changing their profile.

What is the use of Custom Metadata Types in Salesforce?

  • Custom Metadata Types let you define data that can be used to configure your app, making it easy to move settings between environments.

What are Lightning Components in Salesforce?

  • Lightning Components are reusable building blocks for creating dynamic web applications in Salesforce.

What is a Visualforce page?

  • A Visualforce page is a custom user interface created using a special markup language similar to HTML, used for building customized UI in Salesforce.

What are Salesforce Lightning Web Components (LWC)?

  • Lightning Web Components are modern web standards-based components for building user interfaces in Salesforce.

How do you handle exceptions in Apex?

  • You handle exceptions in Apex using try-catch blocks, which allow you to manage errors and take action if something goes wrong.

What is the use of the @future annotation in Apex?

  • The @future annotation marks methods to run asynchronously, which means they run in the background without slowing down the user interface.

What is a Queue in Salesforce?

  • A Queue is a place where records are stored until someone takes ownership of them, helping to manage work distribution.

What are Public Groups in Salesforce?

  • Public Groups are sets of users that can be used for sharing rules, email alerts, or adding to content libraries.

What is the purpose of the Force.com IDE?

  • The Force.com IDE is a tool for developing Salesforce applications, with features like code completion, project management, and version control.

What are Static Resources in Salesforce?

  • Static Resources are files like images, JavaScript, or CSS that you can upload and use in your Salesforce applications.

What is the difference between a Role and a Profile in Salesforce?

  • A Profile sets what users can do (permissions), while a Role sets what data they can see (data access).

What is the use of a Change Set in Salesforce?

  • Change Sets are used to move customizations from one Salesforce environment to another, like from a sandbox to production.

What is Salesforce DX?

  • Salesforce DX is a set of tools and practices that improve the development process, including version control and continuous integration.

What is an External ID in Salesforce?

  • An External ID is a custom field that stores unique identifiers from other systems, used for data integration and import.

What are Field-Level Security settings?

  • Field-Level Security controls which fields users can see and edit based on their profile or permission set.

What is a Salesforce Report Type?

  • A Report Type defines which objects and fields are available when creating a report.

How do you use the Lightning App Builder?

  • The Lightning App Builder is a drag-and-drop tool for creating custom pages in the Salesforce Lightning Experience and mobile app.

What is the Salesforce AppExchange?

  • The AppExchange is an online marketplace for Salesforce apps, components, and consulting services.

What are Dynamic Forms in Salesforce?

  • Dynamic Forms let you create custom page layouts that change based on user interactions and business rules.

What is the use of the Schema Builder in Salesforce?

  • The Schema Builder is a visual tool for viewing and modifying the structure of your Salesforce objects and relationships.

What is a Junction Object in Salesforce?

  • A Junction Object is a custom object used to create a many-to-many relationship between two other objects.

How does Salesforce handle data sharing and visibility?

  • Salesforce uses rules like organization-wide defaults, role hierarchy, sharing rules, and manual sharing to control who can see and edit data.

What are Salesforce Global Actions?

  • Global Actions let users create records or perform other actions from anywhere in Salesforce, like the Chatter feed or mobile app.

What is a Salesforce Custom Report?

  • A Custom Report is a report created by users to show specific data they need, customized with filters and groupings.

Salesforce Interview Questions and Answers

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